Exercise 10: Mail management with Google Groups

Google Groups offers a powerful way to manage email communication and collaboration within your organization.

In this exercise, you’ll leverage Google Groups to create and manage shared mailboxes, enabling teams to access and work with emails collectively. You'll also create a distribution list, allowing you to efficiently send communications to targeted groups of users.

Exercise directions: Part 1

Create a distribution mailing list for a contractors group

Step 1

If you’re not already signed in, sign in to your domain as the Administrator at admin.google.com.

Step 2

From the main menu, navigate to Directory, then select Groups.

Step 3

Click Create Group.

Step 4

Enter the requested information for your group as follows:

• Group name: Contractors mailing list

• Group email: contractors@yourdomain

• Group owners: Raha G

Step 5

Click Next.

Step 6

Under Access type, select Announcement only.

Step 7

Under Who can join the group, select Only invited users. Then, click Next.

Step 8

Under Member restriction, select Restrict membership.

Then, under the Condition menu, select member.type.

Under the Value menu, select User.

Step 9

Click CREATE GROUP.

Step 10

Click DONE on the Create group summary screen.

Exercise directions: Part 2

Part 1: Create a Google Group

Step 1

Sign in to Google Groups at groups.google.com.

Step 2

Click Create group.

Step 3

Enter Employees in the Group name text field. The email address will automatically populate after entering the group name.

Step 4

Click Next.

Step 5

Select the following privacy settings. Hover over the icons to view each setting.

• Who can join the group: Only invited users

• Who can view conversations: Group members

• Who can post: Groups members

• Who can view members: Group owners

Step 6

Click Next.

Step 7

Add the following users to Group members by searching for their names.

• Mark J

• Cruz M

• Lars E

• Raha G

Step 8

Add Raha G as the group owner.

Step 9

Click Create group.

Wait a few minutes for your new group to become active before sending a message to it. Otherwise, you might get a notification that your message couldn't be delivered.

Once the group has been created, click Go to group.

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Part 2: Make the group a Collaborative Inbox

Step 1

From the left, click Group settings.

Step 2

Under Enable additional Google Groups features, select Collaborative Inbox.

Step 3

Under Conversation history, ensure this setting is set to ON.

Step 4

Click Save changes.