As an Administrator, you have several options for managing email content in your organization, including email attachment size limits, blocked file types, content compliance rules, compliance footers, and email quarantines.
When email messages are quarantined, you and others in your organization can review them before they’re delivered to recipients. Email quarantine helps prevent spam, minimizes data loss, and protects confidential information. Email quarantine also helps you manage message attachments, so people in your organization don’t open or send something they shouldn’t.
In this exercise, you’ll practice managing email content filtering settings.
An email has arrived from Alex asking if outgoing emails can be filtered.
Step 1
If you’re not already signed in, sign in to your domain as the Administrator at admin.google.com.
Step 2
From the main menu, navigate to Apps, select Google Workspace, then select Gmail.
Step 3
From the Settings for Gmail page, click Compliance.
Step 4
Scroll down to the Content compliance row.
If you have not previously added a content compliance rule, click CONFIGURE.
Otherwise, click ADD ANOTHER RULE.
Step 5
Enter a short description that will appear within the settings summary, such as Secure Project Jupiter.
Step 6
In the Email messages to affect section, check the Outbound box.
Step 7
Click the Add link in the Expressions box.
Step 8
Change the Expression type from Simple content match to Advanced content match.
Step 9
Set Location to Body.
Step 10
Set Match type to Contains text.
Step 11
Enter Jupiter into the Content field and click SAVE.
Step 12
In the If the above expressions match, do the following section, set the action to Modify message.
Step 13
Under Envelope recipient, check the Change envelope recipient box.
Step 14
Enter sam.m@yourdomain into the Replace recipient text box.
Step 15
Scroll down and click the Show options link.
Step 16
Check the Use address lists to bypass or control application of this setting box, and ensure Bypass this setting for specific addresses / domains is selected.
Step 17
Click the Create or edit list link to create a new list. A new tab will open.
Step 18
Click ADD ADDRESS LIST.
Step 19
Enter the name Executive in the Name text box, and click CREATE.
Step 20
Click Add or ADD ADDRESS.
Step 21
Enter the following email addresses:
sam.m@yourdomain
alex.b@yourdomain
izumi.e@yourdomain
timothy.l@yourdomain
Step 22
Click SAVE.
Step 23
Return to the Compliance tab, and click Use existing list.
Step 24
Select the Executive list from the Select address lists dialog box
Step 25
Close the dialog box.
Step up 26
Click SAVE to add the new rule.
You have now successfully added a compliance rule. It will trigger if anyone in your organization (except Alex, Sam, Izumi, or Timmy) sends an email externally with the word Jupiter in the subject line or the body of the message. The message will not be delivered. Instead it will be re-routed to Sam's inbox.
Explore more about email content filtering in the Google Workspace Admin Help Center.