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As a Google Workspace Administrator, you have granular control over how chat invitations function in your organization. You can decide if users automatically accept invitations from internal colleagues or if they require manual acceptance. You can also allow or block users from chatting with people outside your organization and control whether they can add external participants to spaces.
In addition to chat invitations, you can also control which chat apps your users can access. You can completely enable or disable app installation, curate a selection of pre-installed apps, and even block or force-install specific apps for users or organizational units. Before allowing any app, it's crucial to review its requested permissions to ensure data security. By actively managing these settings, you ensure a secure and productive Chat experience for your users, allowing them to leverage helpful apps while minimizing potential risks.
Let's see the scene
Let's see the scene
In this exercise, you’ll practice managing Chat invitations and settings.
Your users are quite chatty today! Work through each email message to learn more about what they need.
Exercise directions: Part 1
Exercise directions: Part 1
Disable automatic chat invite acceptance
Step 1
If you're not already signed in, sign in to your domain as the Administrator at admin.google.com.
Step 2
From the main menu, navigate to Apps, select Google Workspace, and click Google Chat.
Step 3
Go to Chat Invitations.
Step 4
Select OFF under Automatically accept invitations between users at <your organization>.
Step 5
Click SAVE.
The next email is from Alex and it's about installing another chat app.
Exercise directions: Part 2
Exercise directions: Part 2
Allow users to install the Slack app
Step 1
From the Google Chat settings page, click the Chat apps section.
Step 2
Under Allow users to install Chat apps, select ON.
Step 3
Click SAVE.
Notes
Notes
Changes can take up to 24 hours to be fully in effect for all users. Users might need to restart their Chat app, refresh their browser, or clear their cache to see the changes right away.
Some Chat apps are able to access user’s data and perform actions on their behalf, like creating Chat spaces and adding people to them. These apps ask users for permission to access their data and work on their behalf with OAuth scopes, which give the apps permission to access specific data or do specific tasks.
When you force-install an app, it might take some time for the app to appear in users' Chat interfaces.
In some situations, users might need to take actions like restarting their Chat app, refreshing their browser, or clearing their cache to see the changes.
Help Center resources
Help Center resources
For more guidance on managing Chat invites and apps, please explore the Google Workspace Admin Help Center:
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